Where is Four Words located?

Four Words has one studio in Auckland, New Zealand but services all of New Zealand, Australia, the UK and the US.

We have had customers from all over New Zealand and around the world.

Do you do virtual consultations if I can’t get to Auckland?

Yes, we can do virtual consultations. If you reach out to us on our contact form, then we can schedule a time.

Book an Appointment

Do you only work with lab grown diamonds?

We work with both lab grown or natural diamonds and even moissanites and coloured gemstones (natural and lab). You discuss any questions with a designer or read more about the difference here.

Do you only make engagement rings?

We can make any piece of fine jewellery - rings, pendants, necklaces, earrings, bracelets - if its physically possible, we can make it.

Is there a warranty or guarantee?

All our pieces come with a lifetime craftsmanship warranty so you can buy with confidence. Read the details here.

Do you ship internationally?

We work with customers around the world and ship insured end-to-end throughout New Zealand and worldwide.

Do you offer GST-free?

Yes, if you’re flying overseas we offer GST purchases from Auckland, Wellington, Christchurch and Queenstown international airports.

Learn more about duty free jewellery

Are there finance options?

Yes, we offer 12 months of interest-free finance through our financing partner Gilrose. Talk to your design consultant about setting this up.

Do you create custom jewellery?

Yes, all our pieces are made to order. We make all types of jewellery – like custom rings, pendants and necklaces.

But the bulk of our work is crafting custom engagement rings and custom wedding rings.

We can work with most budgets. With unlimited revisions and a stress-free design process, we can make sure every little detail is perfect.

Meet us in our design studio or virtually - we can work with you anytime, anyplace.

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Whether you’re just starting out or have done all your research, we are here to help.

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