High standards, peace of mind
Our practical quality standards and transparent process mean you can buy confidently without overpaying.
Buying quality doesn’t need to be complicated
We keep things simple and select the best-looking diamond (natural or lab) to the naked eye.
Learn how we cut some of the best moissanites in the market.
Our guidelines for coloured gemstones (natural or lab) ensure you get the best without overpaying.
All our jewellery comes with a lifetime manufacturing guarantee and lifetime care plan. Buy with confidence, knowing that what you create will last a lifetime.
Common Questions
We mostly do bespoke - made to order jewellery, however we do have collections where you can pick a design and your ring size.
Nope. All our rings are made to order so custom doesn’t any extra than buying off the shelf!
Yes! Four Words is completely New Zealand-owned and operated.
Most of our jewellery is made right here in Auckland, New Zealand
All our pieces come with a lifetime craftsmanship warranty so you can buy with confidence. Read the details here.
The lifetime guarantee covers any issues that are caused due to a manufacturing fault.
After receiving your item, we will evaluate the piece and assess if the issue is due to manufacturing or due to wear and tear. If it was due to manufacturing, we'll repair or exchange the item.
The guarantee does not include any wear and tear, loss of gemstones, product loss or theft. The manufacturing warranty also excludes damage or loss caused by a failure to carry out the repairs required to preserve the structural integrity of the ring.
Generally, the things that are caused as part of wear and tear are:
Discoloration of metals caused by chemicals, make-up, pools and hot tubs, or bathing.
Wearing out, loosening or bending of prongs over time due to everyday wear, or damage resulting in gemstones/diamonds falling out.
Loss of a gemstone caused by damage from everyday wear or from other damage.
The lifetime warranty is also deemed void if another company or jewellery performs any work on the item.
