Common Questions
- Yes! Every piece is adaptable, from minor tweaks to major changes. Tell us your preferred design and get in touch to start the process. 
- Get in touch to start the process and tell us your preferred design (eg D-002). If you want to make modifications, that's welcome too. - We can work with any budget, and all our pieces are custom-made within 6-8 weeks. 
- Yes! We regularly post past designs on our Instagram and TikTok pages. - If you are looking for specific inspiration, feel free to book an appointment and we can work together on exploring your vision. 
- For lifestyle and on-hand photos, check out our Instagram. - To see our rings up close, book an appointment at our Auckland Studio. We offer over 50+ samples for you to experience. - PS: We'll be adding lifestyle and on-hand photos to this page soon! 
- Nope. All our rings are made to order so custom doesn’t any extra than buying off the shelf! 
- Common customisations can include: - Adjusting the center stone's size, like moving from 1ct to 2ct. 
- Swapping metals, say, from Yellow Gold to Platinum. 
- Incorporating added details such as hidden halos, birthstones, or unique settings. 
- Switching gemstones – considering coloured lab diamonds, specific gemstones, or moissanite. 
- Opting for thicker bands. 
 - Whether it's a subtle tweak, a comprehensive transformation, or starting anew, we're here to bring your vision to life. 
- We can make any piece of fine jewellery - wedding bands, rings, pendants, necklaces, earrings, bracelets - if its physically possible, we can make it. 
- No. We work with diamonds (lab grown, natural or recycled), moissanites and coloured gemstones (natural & lab). - Discuss any questions with a designer or read more about the difference with lab grown diamonds here. 
- Yes, we offer 12 months of interest-free finance through our financing partner Gilrose. Talk to your design consultant about setting this up. 
- We do have a showroom up in Auckland. We would love to invite you in! - If you are busy with work or don’t want to get caught, our face-to-face consultation can happen over Zoom. - It also means that you can schedule a time that works for you — at work or at home. All visits are by appointment only. Book an appointment today, online or in-person. 
- Yes! Four Words is completely New Zealand-owned and operated. 
- Yes, if you’re flying overseas we offer GST purchases from Auckland, Wellington, Christchurch and Queenstown international airports. Talk to your designer about this option. 
- We work with customers around the world and ship insured end-to-end throughout New Zealand and worldwide.